Terms | Privacy | Policies
Terms
Privacy
Policies
Legal Information – Terms, Privacy & Policies
Welcome to After Roll (“we”, “us”, “our”). By accessing and using our website https://www.afterroll.nz, you agree to be bound by the following Terms and Conditions, Privacy Policy, Shipping Policy, Returns & Refunds Policy, and Disclaimer.
1. Terms and Conditions
General
By using this website, you agree to these Terms and Conditions. If you do not agree, please do not use our website.
We reserve the right to update or change these Terms at any time. Continued use of the website means you accept those changes.
Products and Pricing
All prices are listed in New Zealand Dollars (NZD) and include GST where applicable.
We make every effort to ensure product descriptions and images are accurate. However, colours and appearance may vary slightly due to screen settings.
We reserve the right to:
Modify or discontinue products without notice
Refuse or cancel any order at our discretion
If an order is cancelled, a full refund will be provided.
Orders and Payment
When placing an order, you confirm that:
You are legally capable of entering into a binding contract
All information provided is accurate and complete
Payment must be received in full before your order is processed and shipped.
Accepted payment methods are shown at checkout.
2. Shipping Policy (New Zealand Only)
Order Processing
Orders are processed within 1–3 business days.
Delivery Timeframes (Estimate Only)
New Zealand: 2–5 business days
Delivery times are estimates only and may vary due to courier delays or events outside our control.
Shipping Costs
Shipping costs are calculated at checkout.
Tracking
Tracking details will be provided once your order has been dispatched.
Lost or Delayed Parcels
After Roll is not responsible for courier delays.
If your parcel is lost, please contact us and we will assist in lodging a courier enquiry.
Risk of loss or damage passes to you once your order is delivered to the shipping address provided.
3. Returns & Refunds Policy (Consumer Guarantees Act 1993)
We want you to be happy with your purchase from After Roll.
Faulty or Incorrect Items
Under the Consumer Guarantees Act 1993, you are entitled to a repair, replacement, or refund if an item is:
Faulty
Not as described
Not fit for purpose
Please contact us within 7 days of receiving your item with proof of purchase.
Change of Mind / Size Issues
We do not offer refunds for:
Change of mind
Incorrect size selection
Normal wear and tear
We may offer an exchange if:
Item is unworn and unwashed
Tags remain attached
Returned within 14 days of receiving your order
Return shipping costs for change-of-mind items are the responsibility of the customer.
How to Return
To request a return or exchange, please email:
info@afterroll.nz
Include your order number and reason for return.
4. Privacy Policy (Privacy Act 2020)
At After Roll, we are committed to protecting your privacy and complying with the Privacy Act 2020.
Information We Collect
We may collect personal information including:
Name
Email address
Shipping and billing address
Phone number
Payment details (processed securely by third-party providers)
Purchase history
How We Use Your Information
Your information is used to:
Process orders
Deliver products
Provide customer service
Improve our website and services
Send order updates and promotional communications (if you opt in)
Sharing Information
We do not sell or trade your personal information.
We only share information with trusted third parties required to fulfil your order (such as couriers and payment processors).
Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Access and Correction
You have the right to request access to or correction of your personal information at any time by contacting us at:
info@afterroll.nz
Cookies
Our website uses cookies to improve your browsing experience and website performance.
5. Intellectual Property
All content on this website, including logos, images, text, and designs, is the property of After Roll and may not be copied, reproduced, or used without written permission.
6. Disclaimer
All information on this website is provided in good faith. While we strive for accuracy, we make no warranties regarding completeness or reliability.
Product images are for illustrative purposes only. Actual colours and appearance may vary due to screen settings.
7. Limitation of Liability
To the maximum extent permitted by New Zealand law, After Roll will not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.
Nothing in these terms limits your rights under the Consumer Guarantees Act or Fair Trading Act.
8. Governing Law
These Terms and Policies are governed by and interpreted in accordance with the laws of New Zealand.
Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
9. Contact Information
For all enquiries regarding these policies, please contact:
After Roll
Email: info@afterroll.nz
Website: https://www.afterroll.nz
Legal Information – Terms, Privacy & Policies
Welcome to After Roll (“we”, “us”, “our”). By accessing and using our website https://www.afterroll.nz, you agree to be bound by the following Terms and Conditions, Privacy Policy, Shipping Policy, Returns & Refunds Policy, and Disclaimer.
1. Terms and Conditions
General
By using this website, you agree to these Terms and Conditions. If you do not agree, please do not use our website.
We reserve the right to update or change these Terms at any time. Continued use of the website means you accept those changes.
Products and Pricing
All prices are listed in New Zealand Dollars (NZD) and include GST where applicable.
We make every effort to ensure product descriptions and images are accurate. However, colours and appearance may vary slightly due to screen settings.
We reserve the right to:
Modify or discontinue products without notice
Refuse or cancel any order at our discretion
If an order is cancelled, a full refund will be provided.
Orders and Payment
When placing an order, you confirm that:
You are legally capable of entering into a binding contract
All information provided is accurate and complete
Payment must be received in full before your order is processed and shipped.
Accepted payment methods are shown at checkout.
2. Shipping Policy (New Zealand Only)
Order Processing
Orders are processed within 1–3 business days.
Delivery Timeframes (Estimate Only)
New Zealand: 2–5 business days
Delivery times are estimates only and may vary due to courier delays or events outside our control.
Shipping Costs
Shipping costs are calculated at checkout.
Tracking
Tracking details will be provided once your order has been dispatched.
Lost or Delayed Parcels
After Roll is not responsible for courier delays.
If your parcel is lost, please contact us and we will assist in lodging a courier enquiry.
Risk of loss or damage passes to you once your order is delivered to the shipping address provided.
3. Returns & Refunds Policy (Consumer Guarantees Act 1993)
We want you to be happy with your purchase from After Roll.
Faulty or Incorrect Items
Under the Consumer Guarantees Act 1993, you are entitled to a repair, replacement, or refund if an item is:
Faulty
Not as described
Not fit for purpose
Please contact us within 7 days of receiving your item with proof of purchase.
Change of Mind / Size Issues
We do not offer refunds for:
Change of mind
Incorrect size selection
Normal wear and tear
We may offer an exchange if:
Item is unworn and unwashed
Tags remain attached
Returned within 14 days of receiving your order
Return shipping costs for change-of-mind items are the responsibility of the customer.
How to Return
To request a return or exchange, please email:
info@afterroll.nz
Include your order number and reason for return.
4. Privacy Policy (Privacy Act 2020)
At After Roll, we are committed to protecting your privacy and complying with the Privacy Act 2020.
Information We Collect
We may collect personal information including:
Name
Email address
Shipping and billing address
Phone number
Payment details (processed securely by third-party providers)
Purchase history
How We Use Your Information
Your information is used to:
Process orders
Deliver products
Provide customer service
Improve our website and services
Send order updates and promotional communications (if you opt in)
Sharing Information
We do not sell or trade your personal information.
We only share information with trusted third parties required to fulfil your order (such as couriers and payment processors).
Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Access and Correction
You have the right to request access to or correction of your personal information at any time by contacting us at:
info@afterroll.nz
Cookies
Our website uses cookies to improve your browsing experience and website performance.
5. Intellectual Property
All content on this website, including logos, images, text, and designs, is the property of After Roll and may not be copied, reproduced, or used without written permission.
6. Disclaimer
All information on this website is provided in good faith. While we strive for accuracy, we make no warranties regarding completeness or reliability.
Product images are for illustrative purposes only. Actual colours and appearance may vary due to screen settings.
7. Limitation of Liability
To the maximum extent permitted by New Zealand law, After Roll will not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.
Nothing in these terms limits your rights under the Consumer Guarantees Act or Fair Trading Act.
8. Governing Law
These Terms and Policies are governed by and interpreted in accordance with the laws of New Zealand.
Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
9. Contact Information
For all enquiries regarding these policies, please contact:
After Roll
Email: info@afterroll.nz
Website: https://www.afterroll.nz